Amazon toy sellers responding to a compliance request
Quick AnswerAmazon Toy Compliance Documents Checklist (2026)
Amazon sent you a compliance request for your toy listing and you need to know exactly what to submit. Here's the document checklist — what each document is, where to get it, and the formatting mistakes that cause rejections.
Quick Answer
Amazon requires three documents for toy listings: a Children's Product Certificate (CPC), third-party test reports from a CPSC-accepted lab covering CPSIA and ASTM F963, and tracking labels on product packaging. Submit these through Seller Central's compliance portal in PDF format when requested.
Why You're Probably Here
You received an Amazon compliance request and the clock is ticking
Amazon gives you 30 days. After that, your listing is suppressed. You need to know exactly what to submit — no guessing, no wrong documents.
What Matters Most
Amazon wants three things: CPC + test reports + tracking label evidence
Submit all three together. The CPC references the test reports. The tracking label info can be a photo of your product's label.
Rejections happen because of formatting, not safety failures
Most rejections are because the CPC is missing a required field (lab address, regulation citations, product description) or the test report is from a non-CPSC lab.
Requirements
Children's Product Certificate (CPC)
RequiredCPSIA Section 14(a)
A document YOU create certifying your toy meets all applicable safety standards. References your test reports.
Why it applies: Amazon requires a CPC for all toy listings. This is the #1 document they request.
What this means for you: This is a one-page document you create. Not a test report. Not a certificate from a lab. YOU write it, referencing your test reports.
Third-Party Test Reports
RequiredCPSIA Section 14(a)(2)
Test reports from a CPSC-accepted lab covering CPSIA (lead, phthalates) and ASTM F963 (toy safety).
Why it applies: Amazon requires test reports from CPSC-accepted labs as evidence supporting your CPC.
What this means for you: The lab reports that prove your toy passed safety testing. Your supplier probably has these — ask before paying for new testing.
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What Sellers Get Wrong
Submitting only the test report without a CPC
Why sellers do this: Sellers think the test report IS the CPC.
The reality: Amazon will reject it. They specifically ask for a CPC — a separate document you create that references the test report.
Submitting a CPC that doesn't match the ASIN being reviewed
Why sellers do this: Sellers use a generic CPC that doesn't reference the specific product.
The reality: Amazon cross-references the product description on your CPC with the ASIN. If they don't match, it's rejected.
What Most Guides Won't Tell You
Submit everything in one PDF if possible
Combine your CPC and test reports into one PDF. Amazon's review team processes these faster than multiple separate uploads.
First-time submissions get processed faster than resubmissions
If Amazon rejects your first submission, the resubmission goes to the back of the review queue. Get it right the first time.
What To Do Next
Get your test reports
Ask your supplier for CPSIA and ASTM F963 test reports from a CPSC-accepted lab.
Create your CPC
Write a CPC document with: product description, safety rules, importer info, lab details, test report dates, and manufacturing location.
Submit through the compliance portal
Upload via the compliance portal in Seller Central — not through a support case or appeal.
Scan your product to make sure you're not missing anything
Run a Prodovo Labs scan to verify every regulation that applies to your specific toy. Don't let Amazon come back asking for additional documents.
Frequently Asked Questions
Can I use my supplier's test report for my Amazon CPC?
How long does Amazon take to review compliance documents?
What if my supplier doesn't have test reports?
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